Co-managed IT for organizations with their own IT person
Your IT coordinator stays in charge. CK Technologies brings the tools, the monitoring, the after-hours coverage, and the extra hands for projects. Built for Kansas counties, school districts, banks, and companies with one or two people in IT.
How it works
- You keep your person. They know the buildings, the people, and the history.
- We take the plumbing. Monitoring, patching, backups, security tooling, documentation.
- Shared helpdesk. Overflow, vacations, sick days, and after-hours alerts.
- Projects on demand. Server replacements, network rebuilds, migrations.
- Written division of labor. Who owns what, so nothing falls between us.
One person should not be the whole IT department.
Most organizations our size in Kansas have exactly one person in IT, sometimes two. They are good at the job, and they are the single point of failure for the whole operation. When they are out, tickets wait. When a server dies at 2 a.m., they take the call. When a project needs three people for a week, it waits for a slow month that never comes.
Co-managed IT fixes that without replacing anyone. We plug our monitoring, patching, backup, and security tools into your environment, cover the helpdesk when your person is out or overloaded, and show up with extra technicians for projects. Your coordinator decides priorities and stays the face of IT to your staff. We make them look good.
What we take off your plate
Pick the pieces you need. Most co-managed clients start with the first three.
Monitoring and patching
Every server and workstation monitored around the clock, operating systems and common applications patched on a schedule, and alerts handled before anyone notices. Your person sees the same dashboard we do.
Backups you can prove
Backups to a second location, test restores on a schedule, and a report your board, examiner, or insurer can read. Not a green checkmark nobody has verified.
Security tooling
Endpoint protection, multi-factor authentication, email filtering, and the 24/7 security monitoring that cyber-insurance renewals now ask about, run by us so your coordinator does not have to be a security analyst too.
Helpdesk overflow and after-hours
Your staff calls your person first, or us first, whichever you decide. When they are out, on a project, or it is 2 a.m., we answer. A technician in Hays, not a call center.
Projects and extra hands
Server replacements, network rebuilds, Microsoft 365 migrations, camera installs, cabling. We bring the people and the plan; your coordinator keeps the keys.
Documentation and a second opinion
Passwords in a managed vault, network diagrams, hardware lifecycles, and vendor contacts written down so the organization is not dependent on one memory. Plus someone to think out loud with before a big purchase.
When co-managed IT is the right fit
Co-managed works when there is already someone competent in the role and the problem is capacity, coverage, or tooling, not competence. If nobody is in the role, fully managed IT is usually the better fit, and we can start there and hand pieces back as you hire.
We write down who owns what: which tickets come to us first, which systems your person keeps, who approves changes, and how after-hours escalation works. That document is reviewed every quarter, and it is what keeps co-managed from turning into two groups each assuming the other handled it.
- You have one or two people in IT and no coverage when they are out
- Your coordinator is buried in tickets and never gets to projects
- An examiner, auditor, or insurer wants monitoring, backups, and MFA you cannot staff
- A big project is coming and you need more hands for a few weeks
What to expect when we start
Step 1
Sit down with your IT person
We meet your coordinator first, not around them. We learn how things actually run, what keeps them up at night, and what they want to keep.
Step 2
Connect the tools and split the work
Our monitoring, patching, backup, and security tools go in over a few weeks, with your person watching and trained on each. We write the division of labor together.
Step 3
Run it together
Monthly check-ins on alerts, tickets, and upcoming projects. Quarterly reviews of the agreement. Your coordinator reports to your leadership; we report to your coordinator.
Co-managed IT questions
Still have a question? Call us and a technician will answer.
Is this a way to replace our IT person?
No. Co-managed IT exists because your person is worth keeping. We take the repetitive and after-hours work and the projects that need more hands, so they can do the work only someone on site can do. If you ever do lose them, we can cover fully until you hire, then hand work back.
Who do our employees call?
Whatever you decide. Some clients route everything to their coordinator, who passes overflow to us. Others have staff call us first so the coordinator is interrupted less. We set it up either way and it can change.
Do we have to use your tools?
For the pieces we are responsible for, yes, because we can only stand behind monitoring and backups we run. Your coordinator gets full access to all of them. Anything you keep in-house stays on whatever you use today.
How is co-managed IT priced?
Per device per month, with two tiers depending on whether you want our 24/7 security monitoring included. There is no per-user charge, which fits organizations like schools and counties where device counts are steadier than headcount. Ask for a quote and we will put it in a form your board or management can act on.
What kinds of organizations use it?
County offices, school districts, banks with a compliance officer who also handles IT, and companies with an IT manager and no staff. Anyone with one or two people in IT who need coverage, tooling, or project help.
What clients say on Google
5.0 on Google from 34 reviews
Read all reviews on Google- ★★★★★
Couldn’t be more happier than our experience with CK Technologies. Great products and elite customer care. Would highly recommend to anyone!
Len MelvinGoogle review, 3 weeks ago
- ★★★★★
I highly recommend CK Technology! Their team is knowledgeable, professional, friendly, and always willing to go above and beyond to help. They provide excellent customer service, respond promptly to questions or concerns, and make sure everything is taken care of. It is wonderful to work with a company that truly cares about its customers. Thank you, CK Technology, for your outstanding service!
Lori EichmanGoogle review, 3 weeks ago
- ★★★★★
I have dealt with Corbin and his staff with two different companies. They strive to provide good customer service and they care. Which at the end of the day is what really matters.
CraigGoogle review, 3 weeks ago
- ★★★★★
I have had an excellent experience working with CK Technologies. Their team is responsive, knowledgeable, and proactive in addressing our organization’s needs. Whenever an issue arises, they respond promptly and communicate clearly throughout the entire process. Highly recommend!!
Kaleb KeithGoogle review, 8 months ago
- ★★★★★
We used CK Technologies for several cabling projects this past year, and they were fantastic, responsive, professional, and extremely detail oriented. Their work during our recent office remodel was exceptional. I highly recommend them to anyone needing quality infrastructure cabling services. Eric Muehleisen Midwest Energy, Inc.
Eric MuehleisenGoogle review, 9 months ago
- ★★★★★
Simply put, CK Technologies is always there when we need them and they always have a solution. We would recommend their services because they provide a professional service in a timely manner.
Derek GerstnerSimons Tax
- ★★★★★
I like the knowledgeable technicians, their ability to work to our schedule and the emergency help when needed. In addition to outstanding IT ability, the friendliness of the technicians is always a plus. I would recommend their service to others because I feel they are very knowledgeable in the IT field and willing to assist when issues arise.
Linda MillerFlame Engineering
- ★★★★★
I have found that CK Technologies hires only top IT professionals and I really enjoy working with their friendly technicians and engineers. Even when faced with stressful situations due to the urgent nature of IT, they have always come through with professional demeanor and solutions.
M. TannerManufacturing
Give your IT person backup
A free 15-minute call with you and your IT coordinator to see what co-managed would take off their plate.
Related: Managed IT Services · Cybersecurity · Government & County · School Districts